KDM STEEL PROJECT FAQ
Clear Answers Before You Order a Custom Electrical Enclosure
Use this page to prepare drawings, compare materials, understand order timing, and confirm packing or documentation before KDM Steel reviews your project.
START WITH WHAT YOU KNOW
Six Inputs Make the First Technical Reply More Useful
You do not need a perfect specification. Send the information your project team already has and KDM Steel can identify the missing decisions.
Drawing or Sketch
2D, 3D, marked photo, or overall dimensions with the required openings.
Application
Protected equipment, installation position, access, loading, and operating environment.
Material & Finish
Metal preference, thickness, surface finish, color, and corrosion exposure.
Protection Target
Indoor or outdoor use, water, dust, impact, sun, and the required rating or test.
Quantity & Timing
Sample need, first order quantity, repeat demand, and required delivery window.
Required Documents
Inspection records, material evidence, packing marks, and destination requirements.
BUYER QUESTIONS
Find the Answer by Project Stage
Drawings and Custom Engineering
Can KDM Steel manufacture from our existing drawing?
Yes. Send the 2D or 3D drawing with material, quantity, application, surface finish, and protection target. KDM Steel reviews manufacturability and flags open points before production.
What if our enclosure drawing is incomplete?
Start with overall dimensions, component layout, installation method, cutout positions, operating environment, and a marked sketch. KDM Steel can identify which technical decisions are still needed.
Which drawing formats can your team work with?
The current project route supports CAD and SolidWorks drawing work. Share the native file when possible, plus a PDF for revision reference.
Will KDM Steel change our drawing?
Any suggested change should solve a manufacturability, sealing, strength, access, assembly, or cost issue. Production should follow the customer-approved revision.
Can you add custom cutouts, logos, and RAL colors?
Yes. Cutouts, hardware, logo method, and RAL color should be shown on the approved drawing or artwork so their position and finish are clear.
Can we sign an NDA before sharing files?
Yes. Define the parties, file scope, permitted recipients, and return or retention requirements before you send sensitive drawings. See the local NDA page →
Materials, Finish, and Protection
Which enclosure materials does KDM Steel mainly work with?
The main project routes are powder-coated mild or carbon steel, galvanized steel, and stainless steel grades such as 304, 316, and 316L. The approved drawing should confirm the final grade, thickness, and finish.
Should I choose painted mild steel or stainless steel?
Painted mild steel is often practical for controlled indoor environments and cost-sensitive builds. Stainless steel becomes more relevant where corrosion, washdown, hygiene, or long outdoor exposure changes the risk.
Can KDM Steel support an IP66 project?
Yes, when IP66 is defined before the enclosure structure is finalized. Whether the finished unit may be called tested or certified depends on the exact model and applicable report or agreed test.
Are all KDM Steel enclosures UL, TÜV, CE, or IP certified?
No universal claim should be made. Every certificate, mark, or test report must be matched to the exact enclosure designation, structure, and documented scope.
Can you provide material documentation?
Selected material certificates and reports are available. State the required grade, heat or batch traceability, and document type before quotation so availability can be confirmed.
How is coating color confirmed?
Use a specified RAL reference and, when appearance is critical, an approved physical sample or agreed color tolerance. Screen color is not a production reference.
Samples, MOQ, Timing, and Payment
What is the minimum order quantity?
The current FAQ policy lists an MOQ of one piece, which is useful for prototypes and replacement projects. Confirm commercial terms for the exact enclosure before ordering.
How long does a drawing normally take?
The current FAQ states a typical 2–3 day drawing route after sufficient project information is received. Complex assemblies or repeated revisions can take longer.
How long does a sample normally take?
The current FAQ lists 3–7 days for a sample. Material, tooling, finish, hardware, sealing, inspection, and revision approval can change the schedule.
What is the usual bulk lead time?
The current FAQ lists 20–30 days after the order details and drawings are confirmed. Treat this as a typical route, not a delivery guarantee before capacity and material are checked.
Can we inspect a sample before bulk production?
Yes. Agree what the sample must validate: size, door fit, mounting plate, cutouts, hardware, finish, sealing, assembly, or documentation.
What are the current payment terms?
The current FAQ lists a 50% deposit with the balance paid before shipment. The final commercial terms belong in the confirmed quotation or order.
Packing, Delivery, Warranty, and Claims
How are electrical enclosures packed?
Current options include cartons, pallets, and plywood crates. The route should match enclosure size, surface vulnerability, accessories, shipment mode, and handling risk.
Which port is normally used?
Shanghai is the nearest major port listed in the current FAQ. The final route depends on destination, cargo size, incoterm, and forwarder arrangement.
Can labels and packing marks follow our order?
Yes, when the label content, SKU, position, language, carton mark, pallet plan, and shipping document requirements are confirmed before packing.
What warranty is currently stated?
The current FAQ states a one-year quality warranty. The applicable scope, exclusions, evidence, and remedy should be confirmed in the order terms.
What should we provide if a problem appears?
Send the order number, enclosure designation, quantity affected, photos, video where useful, measured dimensions, packing condition, and a clear description of when the issue was found.
How do you prevent order revisions from being mixed?
Use one approved drawing revision and match it to the quotation, sample, production order, inspection reference, labels, and packing list.
COMPLETE ORIGINAL FAQ LIBRARY
Frequently Asked Questions
You can find most questions you may ask about the KDM factory or KDM enclosures. Questions about any electrical enclosure, or even industry info.
All original questions and answers are retained below, including repeated questions that appeared with different answers.
Catalog, Cost, Orders, and Commercial Terms
Do you send the catalog and price list?
We can send you the catalog. However, 95% of our goods are custom made. In this way, we do not have a price list. Of course, we can offer you some standard items prices for reference if you need.
How to get a rough cost?
We can send a simple form for your option selections to finalize the cost.
Can you cover the shipping cost?
Yes, we offer you different terms, such as FOB, CIF, DDU, DDP and so on.
What is the lead time for the bulk production?
Normally 20-30 days after details and drawings are confirmed. We also offer expedite options with additional charge.
How many days for a sample?
3-7 days
How soon can you finish the drawing?
Normally 2-3 days.
Where is your nearest port?
Shanghai
What is the cost to get the drawing?
As long as it is a project for us to make, we offer free drawings.
Is there any additional service charge for the custom enclosures?
No, no charge. We are trying to make your project a success and win together.
Can you give free samples?
Yes, but it depends. Every year, we give more than two hundred free samples to different customers to expand the business together.
Do you have a MOQ?
No, you can order 1pc to start.
What is your payment term?
Normally 50% deposit, and balance before shipment.
Do you have any quality insurance?
We provide one-year quality insurance.
Design, Drawings, Customization, and Accessories
How to choose the right design?
You need to consider your enclosure applications. For example, for outdoor enclosure, you normally need a rain canopy. If you want to put the enclosure on the wall, you might need wall brackets. For details, please contact us.
Can you offer us the drawing?
Yes, we offer drawings for all our items before production, mainly CAD, and SolidWorks drawings.
Can you design the enclosures per my requirements?
Yes, our engineers can design the enclosures based on your requests.
Can you make the products per our drawing?
Yes, we can make the product based on your drawings. However, we will check your drawings first, and might revise some details which might not be achieved in the production.
Can you provide custom enclosures?
Yes, our advantage is for custom enclosures. 95% of our goods are custom made.
Can you make the enclosure in the color red color?
Yes, we can make the enclosures in all kinds colors based on RAL standard.
Can you make the custom logo?
Yes, we can make your logo in silkscreen, laser carving, printing and so on.
Can you make the custom packing?
Yes, we can make the packing per your request, including color boxes.
Can you do the custom cutout?
Yes, we can. It is free of charge.
Do you offer any electrical parts?
Yes, we can provide ventilation fans, light and so on.
Do you have Rittal items?
Yes, we can similar Rittal designs, and can custom all kinds of enclosures per your request.
Do you have the hairline finish for the enclosures?
Yes, for stainless steel enclosures, we provide hairline finish.
Do you have special UV-resistant coating?
Yes, we have outdoor powder for outdoor enclosures.
Do you provide fitting and other fixing hardware?
Yes, we can offer wall brackets, pole brackets, all kinds of screws, nuts and so on.
Can you make custom metal sheet parts besides enclosures?
Yes, we are currently making many custom metal sheet items already, such as oil tanks, water tanks, and so on.
Materials, Ratings, Construction, and Quality
How to choose the suitable material?
You need consider the environment and cost. For tough environment like seaside, it is better to use stainless steel 316L. Of course, this material is much more expensive than mild steel, but it will have a long life expectancy. For indoor applications, the mild steel with powder coating might be enough. It is cost effective as well.
What are the material options?
We normally offer mild steel, stainless steel 201, stainless steel 304, stainless steel 316, and also aluminum.
What are the cost differences among different materials of enclosures?
Normally the material cost from high to low is in this sequence, aluminum, stainless steel 316L, stainless steel 304, stainless steel 201, and then mild steel.
Can you make IP-rated enclosures?
Yes, we have SGS IP rating reports for our standard products. For custom item, we can also submit the products for testing companies to get the IP reports for you.
Can you offer Nema standard enclosures?
Yes. NEMA standards and IP ratings are similar on dust and water resistance requirements.
Is your product RoHS compliant?
Yes, all products are RoHS compliant.
What is the material for the mounting plate?
For mounting plates, we normally use galvanized steel, powder coating steel, or bakelite.
How can ensure the product quality?
Before shipment, we will provide goods pictures, videos, or you can also have online inspection.
How can I know the strength of your company?
You can arrange the online factory audit. We will show you around in our factory.
Can we visit your factory?
Yes, you can arrange the schedule with us, and visit us. We are paying regular visits to our customers as well. After this Covid-19, we will start our visiting again.
What is the disadvantage of flat pack enclosures?
The flat pack enclosures can not reach a high IP rating, such as IP66.
Can your enclosures be used in the desert area?
Yes, we have designed heat reflective enclosures, insulated enclosures and so on for the desert environments.
What kinds of insulation materials do you have?
We have glass fiber, glass wool, aluminum foil board and so on.
Do you have noise reduction enclosures?
Yes, we offer insulated enclosures to reduce the noise.
What kinds of visible window material do you have?
Normally we use tempered glass or acrylic.
Is it possible to achieve IP66 rating for enclosures with windows?
Yes, we can use glue to seal the window.
What is the material for the mounting plate?
Normally we use galvanized steel or powder coating steel.
Packing, Shipping, Importing, and Flat-Pack Delivery
How do you protect the goods from damage in transit?
Based on different shipping methods and products, we offer all kinds of packing options, such as carton, pallets, wooden crate and so on.
Is your wooden packing allowed to enter my country?
Yes, we do not use solid wood for any packing. We use plywood. No fumigation required.
Can I ship the enclosures with LCL shipment?
Yes, we are exporting dozens of enclosures shipments by LCL each month. Our strong pack ensures no damage in transit.
How do you protect the goods for sample delivery?
For samples, we normally use wooden carton for protection.
How can we save space for delivery?
For different sizes of enclosures, we might put small into big ones to save space. In addition, we have knock-down style enclosures which reduce the volume significantly.
Do you have any instructions for flat pack enclosures?
Yes, we provide assembly instructions for each type of flat pack enclosure.
Can we have Ikea packing for the enclosures?
Yes, for flat packing enclosures, we can provide Ikea packing.
How to avoid the enclosure damaged in transit if you put small enclosures into big ones?
We will use foam and fixtures to fix the inner enclosure.
How can I buy your products if I do not know the importing process?
We can recommend a local broker to help you. We can also do the DDP term to your warehouse.
About KDM
If you are looking for a professional enclosure or box for any of your application, KDM is your best choice, we can custom any types of enclosure for your business,send us your detailed requirement today.
ENCLOSURE ROUTES
Use the FAQ With the Enclosure Format You Need
Wall-Mount Enclosures
Review size, mounting, door access, cutouts, gland entry, and internal plate layout.
Free-Standing Cabinets
Confirm floor loading, lifting, transport, door structure, internal layout, and access.
Outdoor Enclosures
Define rain, sun, corrosion, condensation, ventilation, sealing, and installation.
Material Selection
Compare powder-coated mild steel, galvanized steel, and stainless steel before approval.
PACKING DECISIONS
Confirm Protection Before the Enclosure Leaves the Factory
A carton may fit a small wall enclosure. A heavy floor-standing cabinet may need a pallet, corner protection, moisture control, or a plywood crate. The correct route depends on the actual unit and shipping method.
- Protect finished surfaces and exposed hardware
- Separate loose accessories and identify each item
- Match labels, SKU, quantity, and packing list
- Confirm handling and destination requirements
QUOTATION CHECKLIST
Send Enough Information to Avoid a Vague Quote
The ranges on this page reflect KDM Steel’s current FAQ. Reconfirm them in the quotation because materials, drawings, hardware, finish, quantity, and testing can change the route.
NEXT STEP
Send the Question That Is Blocking Your Enclosure Project
Attach the drawing or photo if you have one. KDM Steel can respond more clearly when the application, quantity, material, and unresolved decision are visible.
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